// Privacy Policy //

NO.1 Truck Doctor Privacy Policy

Effective Date: March 3, 2025

1. Introduction

We at NO.1 Truck Doctor ("NO.1 Truck Doctor," "we," "us," or "our") are committed to protecting your online privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our platform.

Personal Information refers to any data that may be used to identify an individual, including but not limited to a first and last name, physical address, email address, phone number, and any other relevant details.

THIS PRIVACY POLICY MAY BE UPDATED AT ANY TIME WITHOUT SPECIFIC NOTICE. THE LATEST VERSION WILL BE POSTED ON OUR PLATFORM. CONTINUED USE INDICATES ACCEPTANCE OF ANY REVISIONS.

2. Cookies

Cookies are small data files stored on your device that help us enhance your experience by remembering preferences and improving site functionality. Most web browsers accept cookies automatically, but you can adjust your browser settings to disable them. However, disabling cookies may affect your platform experience.

3. Our Use of Your Personal Information

If you provide us with your Personal Information, NO.1 Truck Doctor may use it to:

• Identify and verify users.
• Maintain a responsible relationship with you.
• Understand your needs and offer relevant products or services.
• Prevent fraud and enhance security.
• Improve NO.1 Truck Doctor's business operations.
• Comply with legal and regulatory obligations.

4. Disclosure of Your Personal Information

NO.1 Truck Doctor does not sell or distribute your Personal Information to third-party marketers. However, we may disclose Personal Information:

• To third parties assisting in the administration or business operations of NO.1 Truck Doctor.
• To prospective buyers in the event of a business sale, acquisition, or merger.
• When required by law or regulatory authorities.
• To third-party service providers who assist with facilitating our services.
• To vendors and mechanics who are listed on the platform, strictly for service facilitation purposes.
• To facilitate the administration or business operations of NO.1 Truck Doctor.

User Feedback: If you provide feedback about an experience with a vendor, we may share your feedback with the vendor, but only with your explicit consent.

5. Retention & Security of Personal Information

NO.1 Truck Doctor takes reasonable security measures to protect your Personal Information. We:

• Retain your data only as long as necessary for its intended purposes.
• Use appropriate security safeguards to protect against unauthorized access or misuse.

6. Consent

By using NO.1 Truck Doctor and providing Personal Information, you consent to the collection, use, disclosure, and retention of your information as described in this Privacy Policy.

7. Applicable Law

NO.1 Truck Doctor is based in Calgary, Canada, and this Privacy Policy is governed by applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

8. Contact Information

NO.1 Truck Doctor has appointed a Privacy Officer responsible for ensuring compliance with this Privacy Policy and applicable privacy laws. If you have any questions or concerns regarding our privacy practices, you may contact our Privacy Officer at:

• Email: support@luckymechanic.com
• Phone: +1 5875755844
• Address: NO.1 Truck Doctor, Calgary, Canada

Last Updated: March 3, 2025